In Qingdao Goethe Manufacture and Trade Co. Ltd., kayak boat proves to be the most outstanding product. We develop a comprehensive quality control management system including supplier selection, material verification, incoming inspection, in-process control and quality assurance of finished product. Through this system, the qualification ratio can be up to nearly 100% and the product quality is guaranteed.
Since our establishment, we have built a loyal customer base through expanding Goboat brand. We reach our customers by utilizing the social media platform. Rather than waiting to collect their personal data, such as email or mobile phone numbers, we do a simple search on the platform to find our ideal consumers. We make use of this digital platform to very quickly and easily find and engage with customers.
Frequently the after-sales service is the key to brand loyalty. Except for offering products with high cost-performance ratio at Qingdao Goethe Manufacture and Trade Co., Ltd., we focus attention on improving customer service. We hired experienced and highly educated staff and built an after-sales team. We lay out agendas to train workers, and conduct practical role play activities between co-workers so that the team can acquire proficiency in both theoretical knowledge and practical exercise in serving customers.
Add: No.3 Binhe East Rd, Laixi city, Qingdao, Shandong Province, China.